Privacy Policy

Last updated: 22 August 2026

1. Introduction

The Working Hub ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management application.

By using The Working Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you, including:

• Name and contact information (email address, phone number)
• Employment details (job title, department, role)
• Work schedule and shift information
• Time tracking data (clock in/out times, timesheets)
• Time-off requests and approvals
• Profile photos (optional)

If you enable location tracking features:

• Precise location data when you arrive at or depart from work locations
• Location visit history and duration
• Work location geofence data

You can disable location tracking at any time through your device settings or within the app.

When you use our chat and messaging features:

• Messages sent and received within the app
• Alerts and notifications
• Support tickets and communications

We automatically collect certain information about your device and how you interact with our app:

• Device information (type, operating system, unique identifiers)
• App usage statistics and feature interactions
• Error logs and crash reports
• IP address and general location (city/region level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain workforce management services
• Create and manage work schedules
• Track working hours and generate timesheets
• Facilitate team communication and collaboration
• Process time-off requests and shift swaps
• Verify attendance through location tracking (when enabled)
• Send notifications about schedule changes and important updates
• Provide customer support and respond to inquiries
• Improve our app and develop new features
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Google Firebase services, which employ industry-standard security measures including:

• Encryption in transit (TLS/SSL)
• Encryption at rest
• Access controls and authentication
• Regular security audits

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active account data: retained while your account is active
• Timesheet records: retained for 7 years for accounting purposes
• Communication logs: retained for 1 year unless required longer by law
• Deleted account data: permanently deleted within 90 days of account closure

5. How We Share Your Information

We share your information only in the following circumstances:

• Business owners can access all data for their business
• Managers can access data for employees they supervise
• Employees can view their own schedules and limited information about coworkers
• Department-based privacy settings control schedule visibility

We may share information with trusted third-party service providers who assist us in operating our app:

• Cloud hosting services (Google Firebase)
• Analytics services (anonymised usage data)
• Customer support tools

These providers are contractually obligated to protect your information and only use it for specified purposes.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, court orders or subpoenas).

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of location tracking
• Disable notifications

If you are located in the European Economic Area (EEA), you have additional rights under the GDPR:

• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

We do not sell your personal information to third parties.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by relevant authorities.

9. Cookies and Tracking Technologies

We use the following technologies:

• Session tokens for authentication
• Local storage for app preferences
• Analytics to understand app usage (aggregated and anonymised)

These technologies do not track you across other apps or websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the 'Last updated' date
• Sending you a notification through the app or by email

Your continued use of the app after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Working Hub
Berlin, Germany
Email: privacy@theworkinghub.com
Subject line: Privacy Inquiry

We will respond to all requests within 30 days.

12. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

The Working Hub
Data Protection Officer
Berlin, Germany
Email: dpo@theworkinghub.com
Response time: 30 days

By using The Working Hub, you acknowledge that you have read and understood this Privacy Policy.